Resolved
Alan P Ski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Missing funds

Foxy Bingo - Missing funds
Updated by user Sep 18, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 11, 2023
Foxy has taken £408 from my account on the 07/09/2023 and when I call they keep me on hold as long as they can and dont give me any information apart from its a technical issue and please wait for a reply. And I multiple foxy agents has told me that this is a common thing and I think it should be brought to the publics attention. Alan Pearson
View full review
Loss:
$408

Preferred solution: Full refund

User's recommendation: Be careful

Katrina O Apw

I haven't received my withdrawal

I haven't received my withdrawals that I Ve withdrawn. It's showing on my end verification complete awaiting Hang out, this has been going on for over 2 days. My money is still not being sent to my bank. And they are not giving me any time scale. They are saying when the issue is fixed, but over the past 2 days, other colleagues have told me it would be 48 hours. It has been over 48 hours. They are holding my money against my wheel. And it is against the law. I'm requesting my money and they're refusing.
View full review

Preferred solution: My withdrawals to be processed to my bank and my money on my gaming account to be issued to my bank. I have waited over 48 hours and I still.

User's recommendation: Do not sign up to this site cause they are fraudulent.

Tobyjoe L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

R.e can't access perks or tornaments

Hi I took a short break from playing and once I logged back in you have taken away all my foxy perks,I can no longer play tornaments which I loved and not can I play the free daily games this is extremely unfair please may you fix asap or I will just close my account
View full review

Preferred solution: Apology

Patrick T Alj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Been waiting for withdrawal for 4 dayd

4 days I have been waiting for my withdrawal just wondering how long it will take to reach my bank account
View full review
Armondo Ssd
map-marker Cumbernauld, North Lanarkshire

Still waiting on my winnings

Foxy Bingo - Still waiting on my winnings
Foxy Bingo - Still waiting on my winnings
So disappointed with the company I won £220 then £150 , only to get paid out £259.24 which is not correct amount of winnings,5 emails and still trying to get the of my money that is due to me Regards Mrs Jill Meikle
View full review
Klayton Gyk

Money

When winning on starburst .the money won doesn't get added to your balances if u have 20 pound balance u play a 50p spin win 4.00 pound your balance should be 3.5o but u have to spin again before it adds it to it .but no u spin again and u got a 19.00 balance so therefore your 4 pound winnings haven't been added and this has happened loads of times .u add all the times its happened to me .means I'm owed a lot of money I shall be recording every game from now on
View full review
Loss:
$1000
Pros:
  • Skank

Preferred solution: All the money u haven't paid out

User's recommendation: Debatable

Anonymous
map-marker Rotherham, Rotherham

Reopen account

Account still not reopened again sent ID today after ringing and finding out they need more ID which I have sent today getting fed up feel like a criminal just to play bingo
View full review

User's recommendation: No recommendations just think twice before you self restrict an account

Catherine H Tvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bonus

Hi I spent 14.20 on bingo tonight and didn't receive my welcome bonus sarah.w78@***.co.uk Catherine Horrocks 28/10/1980
View full review

Preferred solution: My bonus

Wendy M Rdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunfermline, Fife

Have no idea what I'm doing.

When trying to get help I found that I had wasted £10 coz I was unable to play yet my tickets had been, whats the fun in that. I was told my phone wasnt working and then she hung up on me.Would not recommend foxy bingo.
View full review

User's recommendation: Go on a different site

Katherine R Wig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Leicester, Leicester

I haven't received my withdraI been playing foxy casinos for a few months now and really enjoyed playing but the last time I played I won £4600.00 which then i through i would withdraw the £4000.00wal

Foxy Bingo - I haven't received my withdraI been playing foxy casinos for a few months now and really enjoyed playing but the last time I played I won £4600.00 which then i through i would withdraw the £4000.00wal
Foxy Bingo - I haven't received my withdraI been playing foxy casinos for a few months now and really enjoyed playing but the last time I played I won £4600.00 which then i through i would withdraw the £4000.00wal
I been playing foxy casinos for a few months now and really enjoyed playing but the last time I played I won £4600.00 which then i through i would withdraw the £4000.00 and then I carried on playing with the £600.00 and when down to about £19.99, then the money that I withdraw got put back to my account so I try to do small payment like £1000.00 at a time, I thought that was it and I was so happy and Christmas was going to be amazing for me and my two little children because I haven't got a lot of money and it's been a sad ,hard year losing my mum and nan to cancer but I got a email saying my foxy account was blocked and the money I won was stop I was so upset and stressed out it caused my husband and me to split up now I don't know what to do, I lost everything ,i really needed the money I may even lose my home if I don't get the money I won ,what the point of playing foxy casinos games if they block you and don't give you the money you win . Katherine Suzanne Robertson and my little children Leon and bethany please if anyone can help me let ķnow katherinerobertson67@***.com. CryCryCryCryCryCry
View full review

User's recommendation: Not to play foxy casinos

Sampson Lkz
map-marker Birmingham, England

My money in my wallet has gone down for no reason

My money in my wallet went up to £65+ and now its dropped to £36 i wont on the bonus Tors shogun.why hasnt it registered to my wallet??
View full review
Anonymous
map-marker Blackpool, Blackpool

Frozen game

Shocking customer service if any But never a problem taking my money Let me put me on money on a game and then freezes again for six months
View full review

User's recommendation: Non

Kimberley S Hvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

As they taken my money after I opened an account just to be blocked to use my account

Taken money from my bank account and then blocked me from being able to use or even being able to login
View full review

Preferred solution: Full refund

User's recommendation: Definitely use this site

Anonymous
map-marker Birmingham, England

Reversed payments & Missing funds

Foxy Bingo - Reversed payments & Missing funds
I am missing two payments one of £30 and another £10.I thought this issue would have been sorted automatically, I have noted an managed my transfers and am transactions and have also tried to contact your team a number of times to deal with this, so if someone could look into it and have my account reimbursed it would be highly appreciated
View full review

User's recommendation: Keep a record

Luisantonio Fcr
map-marker Wick, Highland

Transactions mistakes

I've had transactions double and not used in games not happy with answer given by foxy bingo I'm going to record my next transaction with witnesses then log out and remove foxy bingo from phone then see my bank details
View full review
Craig M Szr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account issues

I was told to verify my account again after I'd been depositing and withdrawn for months. It kept saying to upload my documents I had to log in but when I try to log in it keeps saying contact customer services. I spoke to someone on messenger and uploaded the documents but still haven't received any reply. I have 100 pound on foxy at the moment.
View full review
Loss:
$100

Preferred solution: Into my account to withdraw my money

Companies Similar to Foxy Bingo